FAQs

What will happen in our first session?


Our first session is an opportunity for us to 'meet' and see if we feel we could work together. It is important you feel comfortable with your therapist and the environment the therapy takes place. We can discuss the reasons you are seeking support and answer any questions you may have.




How do I pay?


All payments are to be made by bank transfer prior to the session taking place.




How many sessions will I need?


This is individual and will be discussed during our 1st session.




How often will we meet?


Generally sessions are weekly at the same time and day each week. This can be discussed during our 1st session.




Is everything we talk about confidential?


Yes, everything we discuss with remain between us.

The only exceptions to this are:

  • If you disclose you intend to cause serious harm to yourself or someone else
  • If it is believed a child or protected adult is at risk of harm or abuse
  • If you disclose information about a proposed act of terrorism, money laundering or drug trafficking

In any of these instances, I would attempt to discuss this with you.

In addition to the above, I also have regular clinical supervision where I discuss my work with clients. Although no identifying information is shared. Supervision is a value of the BACP ethical framework and all registered members must agree to engage in supervision appropriate to their practice.




How much do sessions cost?


Standard 50 minute session is £45 for individuals, either online or over the phone.




How long will I have to wait for an appointment?


My aim is to respond to your enquiry within 24hrs. We can then agree a mutually convenient time and day to 'meet' for a first appointment. Depending on availability this could be within a few days.




What if I need to cancel a session?


I understand that life can throw obstacles in our way and sometimes cancellations will be necessary. I ask wherever possible you provide at least 24 hours notice. A cancellation fee of 50% of the session cost will be applied if less than 24hrs notice is given.




How do online session take place?


Generally sessions will take place on Zoom. However other online platforms maybe used if more convient.




How do telephone sessions take place?


A time and date will be agreed in advance, I will call you on your preferred telephone number.





If you have any other questions about Women's health counselling or my sessions. Please do not hesitate to get in touch 

Contact Me

However you feel comfortable getting in touch, whether that is by completing the form below, calling, WhatsApp or by sending a text. 

| 07564 842 149 |

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Kellyanne Fitzgibbon Adv. Dip. Couns MBACP  

Womens Health Counsellor | 07564 842 149 | Poole | Dorset

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